Our Expertise

The How and What of Our Obsession

From acquisition to retention and everything between, we employ Customer Experience research and data to drive more successful campaigns for our clients. We are on all accounts, Customer Obsessed.

View Our Work

See how our award-winning creative moves people to act.

Strategy

Bring your goals, your data and your appetite for ever-improving ROI. We’ll map a path to success.

Financial and budgetary analysis

CRM Strategy

Research

Brand platform

Media mix optimization

List and data strategy

Creative strategy

Integrated multi-channel campaigns

Response capture optimization

Test and rollout

Lead management

Customer Experience (CX)

Next-level CX is the heart of our customer obsession. Let’s create experiences that drive response, loyalty and ROI.

CX data assessment

Communication assessment

CX infrastructure & technology assessment

CX optimization plans

Design and manage CX programs

Testing and measurement of CX capabilities

Creative

Get noticed. Get personal. Get the response you need from today’s most guarded consumers.

Integrated multi-channel campaigns:

Direct mail

Digital

Print

DRTV

Brand architecture & identity

Content creation

Illustration & photography

Digital Optimization

Optimize your budget, simplify and accelerate the logistics of reaching and responding to your audience.

Social

Mobile

Link building

Digital advertising

Search / local search

Hyper-targeted search

Display and geotargeted remarketing

Marketing automation / lead nurturing

Proprietary solutions

Analytics and research

Real-Time Analytics

Gain clearer insights – from legacy databases and operational feeds to Web and mobile data – to drive strategy and success.

Database building and management

Acquisition, growth and retention

Advanced behavioral modeling

Customer segmentation

Market research

Market level dynamics

Campaign metrics and measurement

Production & Media

Optimize your budget, simplify and accelerate the logistics of reaching and responding to your audience.

Print production

Digital production

Print and digital media placement

Moving image production

Mobile / text activation

Direct mail production

Lettershopping

Fulfillment

Voice calls / IVR / ASR / Robo calling

The DCI Team enjoyed a festive holiday luncheon and white elephant gift exchange last week at Trattoria San Nicola. So nice to see everyone IN PERSON! Happy Holidays 🎄! ...

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🎉 We are thrilled to announce that Direct Choice, Inc., in partnership with @centercityfilmvideo , won two Telly Awards! 🎥✨
🥈 Silver Telly in the Insurance category for Jefferson Health Plans` "Reshape Your Medicare" campaign
🥉 Bronze Telly in the Insurance category for Blue Cross NC`s "Yes Plan 2" campaign
A huge thank you to our incredible team and partners for their dedication and creativity. We couldn`t have done it without you! Here`s to many more successful campaigns ahead. 🥂
#TellyAwards #DirectChoice #CenterCityFilmAndVideo #BlueCrossNC #JeffersonHealthPlans #AwardWinningCampaign
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Had a little sprinkle last week for our Production Director, Tom Mellon! He and his wife Marghi are expecting an addition to the family in May. Delicious lunch @whitedogwayne ! Best Wishes Tom and Marghi!! ...

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Direct Choice was honored to present this check to Alex Archawski from the Greater Philadelphia Veterans Network (GPVN). GPVN’s mission is making Greater Philadelphia the Best Place For Veterans. #phillyvets #gpvn #communitymatters #givingback ...

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To celebrate the sentiments of peace, love and understanding, this year we are contributing to the Greater Philadelphia Veterans Network, who work to make our city the best place for Veterans. Happy Holidays from Direct Choice Inc!
#Phillyvets #GPVN #HappyHolidays
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A fun time and great food at our annual holiday luncheon and gift exchange held @autographwayne! Many alcohol-related gifts beginning with the letter “I”! Thanks Nick! (We missed you Beth!) #happyholidays #whiteelephant #funholidaytimes ...

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Had a fun and informative time at the @BCAPhilly Hospitality Breakfast last Friday. Speaker @TarynSouthern gave a thought-provoking presentation focused on how AI is changing our world. #ai #aimarketing #bcaphilly ...

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Proud to report that Direct Choice picked up 2 Benny Awards last night in the digital/social media marketing categories - Congrats to All!! #pdma #bennyawards #socialmediamarketing #digitalmarketing ...

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This holiday season, we’re continuing to support @philabundance to help them end hunger in our local communities. Happy Holidays from Direct Choice Inc! #philabundance #happyholidays ...

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Kudos for Direct Choice at the PDMA Benny Awards last night. DCI won the top award in 3 categories PLUS WON BEST IN SHOW! Congrats to ALL #PDMA #bennyawards ...

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